Complaints from residents

Complaints from residents are valuable to us as it helps us understand and assess the service that we are delivering for you.

You can see how our updated Complaints Policy complies with the Housing Ombudsman's revised code, and read our annual Complaints Report here. 

We also love to hear your feedback, comments, suggestions, and compliments as well.

Please use the form below and we will respond to you. We aim to reply in full to your complaint within 10 working days.