Report a Repair
If you need a repair carried out at your property, then please contact us:
Emergency repairs are best reported by phone - see here for a description of Emergency Repairs:
During office hours: call 020 8692 5258
Out of office hours: call 020 8692 5258, and follow the directions. Our Out of Hours contractor will attend to make your home safe.
Office hours are 9:30-5:00, Mon-Fri
Non-emergency repairs may be reported
- by email to [email protected]
- by our web form - click here to report a repair
- by phone on 020 8692 5258
Who does the work?
CHISEL have written criteria for selecting maintenance contractors to work in CHISEL's homes. These criteria are vetted and approved by our Board. Our managing agents also have lists of approved contractors who meet the written criteria.
About 70 of our properties are self-build, constructed by the tenants who occupy them (and in some cases by new residents who have replaced the original self-builders). These homes require contractors with a special sympathy for the way they are constructed.
